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Old 03-19-2008, 08:55 PM
xplornetsuck xplornetsuck is offline
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Cool Internet articles for ISP's conduct.

It's from the States, but maybe in a couple of years our Canadian government will notice and set into stone what 'minimum constant speed' constitutes 'broadband' or 'highspeed' internet.


? 200Kbps speeds are no longer considered "broadband." Until this point, the FCC has considered any service that produces 200Kbps speeds in the upload or download direction to be "high speed." With Wednesday's vote, that methodology is no more. Now, 768Kbps, which is the entry-level speed offered by major DSL providers like Verizon, will be considered the low end of "basic broadband," a range that extends to under 1.5Mbps.
Old 06-05-2008, 12:39 PM
xplornetsuck xplornetsuck is offline
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Default Article for Englands ISP service rules

Heres a 'code of ISP conduct' from England and rules to help customers be educated by the ISP ,as to all the parameters of the service that they are looking to use..


Definitions of Speed

15. It is useful to distinguish between different definitions of speed that are used in the Code.

1. headline or advertised speed - This is the speed that ISPs use to describe the packages that they offer to consumers. They are often described as ?up to? speeds but these are often only a guide as to the speed an ISP can provide and at what price.
2. access line speed - This refers to the maximum speed of the data connection between the broadband modem and the local exchange or cable head end. This constitutes the maximum speed a consumer will be able to experience.
3. actual throughput speed - This is the actual speed that a consumer experiences at a particular time when they are connected to the internet. This figure is often dependent on factors such as the ISP?s network, its traffic shaping and management policy, the number of subscribers sharing the network at the same time and the number of people accessing a particular website.
4. average throughput speed ? This is an average of actual throughput speed for each different broadband product offered by an ISP.

1st Principle: Training

23. The ISPs must use their best endeavours to procure that all of their representatives (including all of their officers and employees and any agents or sub-contractors) involved in selling or promoting their broadband services are trained appropriately and that they have sufficient understanding of the products and services they are promoting and selling.

2nd Principle: Information at point of sale

26. It is an essential cornerstone of the Code that consumers can make informed decisions and choices about the type of service they are likely to receive upon and after entering into any service contracts with the ISPs.

27. To achieve this Principle in action, the ISPs must use their best endeavours to procure that all of their representatives (including all of their officers and employees and any agents or sub-contractors) take the following steps to ensure that accurate and meaningful information on broadband speeds is provided to all consumers before they enter into any agreement.

# Provide all consumers within the sales process, with information on their estimated access line speed, regardless of whether this is conducted over the phone, in a retail shop or through the ISP?s website.
# Provide a facility on their website so that consumers can find out, in a clear and easily accessible manner, what their estimated access line speed is. ISPs should ensure that access line speed information is given due prominence on the line checker speed results webpage (this is the page on which a consumer?s access line speed estimate is generated following the input of a consumer?s postcode and/or landline number). For example, ISPs should underline or embolden the estimated figure.

3rd Principle: Accuracy of information on access line speed provided by ISPs

28. Another important principle of the Code is that the information initially provided by the ISPs to consumers remains as accurate as possible.
Old 07-14-2008, 07:25 PM
xplornetsuck xplornetsuck is offline
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Default The Canadian Government has $4.2 billion


The government has raised $4.2 billion with it's wireless auction.

....an increasing chorus of voices is calling on the government to invest in broadband internet access to prevent Canada from falling behind the rest of the world. Have you emailed or written your government representative lately?

Both the Liberals and NDP on Monday urged the government to invest a large portion of the auction's haul — which is far more than the $1.5 billion the Conservatives projected before the sale of airwaves began in May — into improving high-speed internet access across Canada, particularly in rural regions. Rogers and Bells cellular internet was supposed to start in rural areas and not the big cities, as they have done. It does help pay for the system quicker, starting in the cities. But goes against the CRTC contract.

Canada has consequently seen its early global lead in broadband evaporate. In 2002, Canada was second only to South Korea in the 30-member Organization for Economic Co-operation and Development in terms of per-capita broadband subscriptions, a ranking that has slipped now to tenth. But. But. Canada has satellite internet for every man, woman and child..

Some companies have already been ordered to spend on rural broadband by the Canadian Radio-television and Telecommunications Commission. Companies such as Bell and Telus had since 2002 been prevented from cutting their phone rates in big cities so that cable providers such as Rogers and Shaw could earn a foothold in the home phone market. That reads as, Competition is not allowed to exist in the Canadian market place. You will be overcharged for service, so other new companies can profit at the big companies expense.

The CRTC instead ordered that overpayment by urban customers go into a deferral account, which by the beginning of this year amounted to about $650 million. Tax the people, but don't call it a tax.

A number of large ISPs, including Bell and Rogers, are currently embroiled in controversy over limiting the speeds of certain uses of the internet. The ISPs say they are slowing uses such as peer-to-peer applications, including BitTorrent, because they are chewing up all of their network capacity. And we know that Bell falsified it's numbers to the CRTC. Well actually, the facts were there in plain site and Bell just pretended that the graph showed actual limited capacity.

The auction surplus could be used to help build more capacity, Nash said, to prevent a tiered internet — where ISPs decide which applications get faster speeds and which don't — from arising. Well there is already a tiered internet system in place by some providers.
Old 09-18-2008, 11:06 PM
xplornetsuck xplornetsuck is offline
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Default Finland to bring highspeed to almost everyone via land

Finland to Offer High-Speed Broadband for All by 2016

Sept. 18, 2008 -- The Finnish government said on Sept. 18 it would offer high-speed broadband connections to nearly all Finns by the end of 2015 in a bid to boost productivity, paying up to a third of the cost.

"I have estimated that building fibreoptic cable networks in areas where they would not be built commercially will cost around 200 million euros, of which the government could pay a maximum of one third,.........

The government hopes to offer a connection speed of at least 100 megabytes per second to all households by 2016, but in a first step it aims to secure broadband of at least one megabyte per second by 2010.

She cited as an example some regions in northern Finland where there are vast distances between towns and where video link-ups and other services requiring Internet connections faster than one megabyte per second were a necessary part of daily life.
Old 10-04-2008, 02:35 PM
xplornetsuck xplornetsuck is offline
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Default BC Consumer Protection Act

BC Consumer Protection Act.

Also see. http://consumerinformation.ca/app/oc...0&language=eng

This is the BC Consumer Protection Act. Much better than some others I have seen. Some Provinces Consumer Protection sites seem to be dead. No news updates, companies prosecuted, etc...
But it's Election time. Kick some Politicians ass. They are very willing at the moment to help people.
But there are people who wait for someone else to do something. But then there are some legal systems that are setup in a way to deny easy access to the courts. And if someone hears "no", they walk away. Other people hear "no" and then get a second and third opinion, until the issues are resolved

And excerpts, for the main points. Have a read and print up a copy for your Provinces appointed leaders.

Waiver or release void except as permitted

3 Any waiver or release by a person of the person's rights, benefits or protections under this Act is void except to the extent that the waiver or release is expressly permitted by this Act.



For those who have been doubled/over billed and have had bank overage charges due to non-sufficient funds.
Credit grantor must compensate borrower for contravention

105 (1) A credit grantor who contravenes this Act or the regulations must compensate a borrower for any loss the borrower suffers because of the contravention, and the compensation to which the borrower is entitled may be set off against any money then due and payable under the credit agreement.
So another part of the Xplornet contract that is not valid(people double billed last year 2007. And random moneys coming and going.)...We are not responsible for any fees for overdrawn accounts, exceeding credit card limits, or similar expenses resulting from automatic billing.


Old 10-20-2008, 08:11 PM
xplornetsuck xplornetsuck is offline
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Default High Speed Internet a right?

Sure the story is hot air by a politician looking to get votes, but........


Some excepts.....

Rural Canadians in New Brunswick, the sorts of folks who have to suffer in silence with dial-up or satellite Internet service, are being discriminated against. That's the charge made by Progressive Conservative candidate Jack Carr, who is fighting for a spot in the local assembly representing New Maryland-Sunbury West. With two weeks to go before the November 3 election, Carr has filed a complaint with the New Brunswick Human Rights Commission over the lack of high-speed broadband available to some rural residents.

And how many times has someone heard the 3 comments from this section and wanted to kick the ass in the head.

Carr is apparently targeting the "place of origin" rule with his complaint, arguing that slow Internet and high prices are discrimination against more rural residents of his riding. Newspapers in Canada have begun to pick up the story, which has spawned the inevitable comment-section arguments about the idea of broadband as a human right. Those who have read Ars forum discussions on the issue already know how these will play out:

* Someone tells rural residents they should just move to the city or suck it up
* Someone else notes argues that living in the sticks should not cut one off from the premier communications tool of our era
* A third poster points out that satellite is available, and don't "cry me a river" about the lag and price
* A fourth describes how she personally installed a point-to-point microwave link at her remote cabin and wonders why the rest of you idiots can't do the same?
Old 10-29-2008, 02:03 AM
xplornetsuck xplornetsuck is offline
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Default Users need Transparency in ISP throttling rules.

Users need Transparency in ISP throttling rules.
Once again from the States, as the Canadian government does not give a shit about the end user.

Some excerpts..

WASHINGTON -- Free Press is calling on the Federal Communications Commission to require all broadband providers to disclose any practice that monitors or interferes with their customers' Internet use. In addition to transparent "network management" practices, according to a new filing with the agency, Free Press wants the FCC to require Internet service providers to publicly disclose the minimum broadband speed guaranteed -- not just the maximum potential speed offered.

"The pervasive lack of transparency in the broadband industry has opened the door to rampant abuse. After recent episodes of secret spying and secret blocking, consumers have good reason to question whether cable and phone companies will respect their privacy and their right to free speech.

"Moving forward, we propose that any service provider that wants to manipulate the connection between Internet users and Internet content has an obligation to disclose what it is doing. Without industry-wide transparency, Internet users are likely to blame service disruptions on their computers or themselves rather than where it belongs -- on their ISP.
Well actually users get blamed by their ISP first and then over multiple times and that leads to the start of the user blaming themselves and their computers.
Old 12-04-2008, 11:53 PM
xplornetsuck xplornetsuck is offline
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Default An update for ISP rules of conduct from England

An update for ISP rules of conduct, from England. It's being implemented and should make people more aware(and the ISP) of what speeds the customers are going to 'actually' get... No more of the ISP posting a generalized speed for all it's sectors and giving the customer only half that speed, at the full price...


Consumers will be given a more accurate idea of their broadband speed as a new code of practice is being introduced tomorrow, to prevent ISPs from exaggerating their speeds.

If the actual speed is much lower than the original estimate, ISPs must offer an alternative package, without enforcing any penalties on the consumer.

....about the mismatch between the speeds that consumers think they are buying and what they actually get....

Rules of conduct link...
Old 01-21-2009, 04:19 PM
xplornetsuck xplornetsuck is offline
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Default Who Throttles in Canada

Who Throttles What?


This makes it simple to compare responses across ISPs, and one of the obvious places to start is with filtering. So who uses DPI to throttle Internet traffic?

* Bell Canada: Yes, with a vengeance, but only P2P between 4:30pm and 2am
* Cogeco Cable: Yes
* MTS Allstream: No
* Rogers Cable: Confidential (but probably yes) http://torrentfreak.com/rogers-fight...ted-transfers/
* Saskatchewan Telecom: No
* Primus Telecom: No
* Shaw: Yes
* Barrett Xplore: Yes, and also prioritizes VoIP
* Bragg: Confidential

And speaking of transparency, most of the important information in the filings was provided on a "confidential" basis and is not currently available to anyone but CRTC staff. This includes link utilization thresholds, detailed traffic growth numbers, and (most) vendors of the DPI gear involved in the throttling. But a freedom of communication request should get it(with all those lovely black bars on parts of it)... If the CRTC follows Law and not just hides things from the public. That is if the CRTC is still considered a Government agency. And not just a Fascist dictatorship that does not obey the Public's wishes in what some call criminal matters like this.
Old 01-23-2009, 03:51 PM
xplornetsuck xplornetsuck is offline
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Default Italian ISP fined for P2P interference.

Italian ISP fined for interfering with P2P.


Tele2 throttled P2P traffic
Forgot to tell customers
By Nick Farrell
Thursday, 22 January 2009, 14:44

TELE2 HAS BEEN FINED ?60,000 for throttling its P2P users without telling them.

After a year of investigating, Italy's AntiTrust watchdog found that users were signing up for ADSL with Tele2 because they were attracted by low prices.

However they found that if they tried to use P2P software their connection would drop to zero or end up extremely slow.

When it spoke to the press Tele2 denied that it was blocking P2P customers but was slowing down the network speed limit to make P2P impractical during certain times of the day.

What seems to have miffed the watchdog was that while the telco was making these statements to the media, they were not telling customers anything. It had not written what it was doing in a clear statement on its site or on a contract.

Antitrust lawyers called on telcos to make clearer contacts. According to the Repubblica newspaper other telcos are doing exactly the same sort of thing.

It also points out that ?60,000 is small change to the company and if Tele2 had made it clear in its contracts then it would have been allowed to throttle to its heart's content.
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