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Old 05-20-2009, 09:45 PM
xplornetsuck xplornetsuck is offline
Join Date: Mar 2007
Posts: 903
Arrow Lawsuit against Hughesnet filed in California

A lawsuit has been filed against Hughesnet in California, which could also go Class-Action.

And some excerpts.
Satellite Net Service Sued for Caps, Paltry Bandwidth

Satellite internet provider Hughesnet treats its rural customers like rubes, advertising its service as being equal to DSL, while actually delivering paltry bandwidth and over-throttling subscribers, a new lawsuit claims.
No satellite service can be advertised as being like DSL. DSL has ping times in the 40ms range. While some users of satellite have reported satellite pings in the general 1000ms(1 second) range. Also note that a KU satellite has been replaced with an orbital spare as of late, due to power problems.

The potential class-action suit was filed in Oakland, California federal court last Friday. It seeks damages for an estimated 80,000 California HughesNet customers, who couldn’t get out of their contracts without penalty even if HughesNet didn’t provide them with passable service, according to the complaint. HughesNet markets itself to customers who live in areas where no other broadband service is yet available.

And the important part of any lawsuit. Which means if the ISP does not provide a usable(meaning much faster than dialup) service(and that includes prime-time as well), the customer can leave with no financial penalty.
The suit asks the court to force HughesNet to return all early cancellation fees, to remove those fees from their contracts and to ban it from falsely advertising its service.

Last edited by xplornetsuck : 05-20-2009 at 10:21 PM.
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