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Old 09-18-2014, 04:42 PM
bbking67 bbking67 is offline
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Join Date: Sep 2007
Posts: 53
Default Issue With Updates, a CRTC Issue Maybe?

So Xplornet "traffic management" is causing large downloads from apple and google to time out (which I have to start over).

I contacted Xplornet support with a detailed description of the problem and asked them to modify the throttling on the basis that it was preventing me from getting critical security updates.

Their answer basically admitted the throttling (I thought they might deny it), but basically they said that they only throttle google and apple because they are using peer-to-peer technologies. They also recommended doing the updates between 2 am and 7 am, which for mobile devices is unrealistic.

But the P2P thing is intriguing. It doesn't look like P2P... I think these providers are using content delivery networks and cacheing, but not P2P.

I was thinking of contacting CRTC about the issue... I know Xplornet got in trouble for throttling VOIP traffic. So if Xplornet is purposely blocking my ability to download critical security updates it's an issue.

Any feedback or suggestions would be useful...
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Old 09-18-2014, 06:47 PM
buttitchi buttitchi is offline
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Join Date: Feb 2008
Posts: 212
Default

4 months to fix daytime blocked Windows Updates on satellite. December 5 2012.
http://www.xplornetsucks.com/forumss...pdates+blocked

Simple enough fix, provided in the first place that Xplornet didn't tell their Techs to create a blacklist for Apple/Google update. Xplornet may of even possibly blacklisted the updates to avoid that current big iOS8 update to avoid network congestion. Doing a full block of security updates outside of slacktime is very bad.

Verizon FIOS also throttling Apple iOS8 update users. Cache servers from the content distribution that Apple is using seem to be not too bad. Peering points are not happy when the ISP doesn't allow for the increased network traffic.
https://secure.dslreports.com/forum/...ownload-speeds.

Wireshark has an Apple version. With it you should be able to see what connections(IP and Protocol) are being made and or blocked when you initiate the updaters.
https://www.wireshark.org/download.html
You're on your own for deciphering all the data revealed.

Also
http://netalyzr.icsi.berkeley.edu/
Uses Java to probe a connection between you and its server to check for anomalies.
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Last edited by buttitchi : 09-18-2014 at 11:49 PM.
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