XplornetSUCKS  

Go Back   XplornetSUCKS > Generic question forum (don't know where to post?)
FAQ Members List Calendar Search Today's Posts Mark Forums Read

Reply
 
Thread Tools Display Modes
  #1  
Old 03-09-2014, 10:43 AM
xfireman xfireman is offline
Junior Member
 
Join Date: Mar 2014
Posts: 1
Talking Success with CCTS

I contacted Xplornet to complain about slow speeds with my satellite. I had to wait weeks for clear weather to have my issue diagnosed. Finally, clear skies appeared and techies informed me that my dish needed re-alignment and that I had to pay for it. I explained that they installed and own all equipment and I pay rent for it. I insisted they service their own crap...not me, but they flatly refused.
The next day I called the CCTS and filed a complaint. 30 minutes after my complaint was filed, Xplornet phoned me offering to repair my equipment at no charge.
Four days after my complaint to CCTS, an Xplornet installer was at my door to re-align my dish.
Reply With Quote
Reply


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -4. The time now is 06:51 PM.


Powered by vBulletin® Version 3.6.8
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.